My Cozy Magnets Shipping Returns and Policies
📦 Shipping & Processing Time
Custom Magnet Orders:
Please allow 1-3 business days for your custom magnet order to be created and prepared for shipment.
Need your order faster or by a specific date? Shoot us an email at hello@mycozymagnets.com — we’ll do our best to accommodate your needs!
Tracking Your Order:
As soon as your package is on its way, we’ll send you a tracking email to the address you provided at checkout. Don’t see it? Be sure to check your spam or junk folder.
💸 Return & Refund Policy
Custom Photo Magnets
All of our magnets are made just for you — customized and created by hand — so we generally don’t offer refunds.
However, your happiness matters to us! If you're not totally satisfied with your order, please reach out at hello@mycozymagnets.com, and we’ll make it right.
Damaged or Incorrect Items
Please check your order as soon as it arrives. If something’s not right — a damaged item or a mix-up — contact us right away so we can resolve it quickly.
🔒 Privacy Policy
Effective Date: June 28, 2025
This Privacy Policy explains how My Cozy Magnets (“we”, “our”, or “us”) collects, uses, and shares personal information when you visit our website mycozymagnets.com, place an order, or interact with us in any way. By using our site and services, you agree to the terms outlined here.
✨ Updates to This Policy
We may occasionally revise this Privacy Policy to reflect updates in our practices or for legal compliance. Changes will be posted on this page along with the updated effective date.
What We Collect and Why
We gather information in three ways: directly from you, automatically through technology, and occasionally from third-party services.
🧾 Information You Provide
When you interact with us — whether shopping, contacting support, or placing an order — you might provide:
-
Your name, email, phone number, and shipping/billing address
-
Order and payment details
-
Messages or feedback sent to our support team
-
Wishlist items or cart contents
Some services may not function properly without this info, so sharing is sometimes necessary to complete your order or request.
🍪 Information from Cookies and Similar Technologies
We use cookies and similar tools to understand how visitors use our site. These technologies help us:
-
Improve site functionality and performance
-
Remember your preferences and shopping activity
-
Analyze traffic and usage patterns
-
Serve relevant ads through third-party platforms
Want more details? Check out Shopify’s Cookie Policy.
🤝 Information from Third Parties
In some cases, we receive data from:
-
Our service providers (like Shopify)
-
Payment processors who handle checkout securely
-
Marketing or ad platforms that help us promote our store
-
Analytics tools that track engagement and user behavior
We treat all third-party-sourced data in line with this privacy policy.
🔍 How We Use Your Information
We use the info we collect to:
-
Process and ship your orders
-
Communicate with you about your purchases or account
-
Send promotional emails (you can opt out anytime!)
-
Prevent fraud and keep your account secure
-
Analyze site performance and customer behavior
-
Comply with legal obligations
We do not sell sensitive personal information or use it to infer traits about you.
📢 Sharing Information
Your data may be shared with:
-
Service providers helping us run our store (like Shopify, payment processors, shipping carriers)
-
Marketing partners who help us promote new products
-
Legal entities if required to comply with the law or protect our rights
-
Affiliates or successors in the event of a business change like a merger or sale
We never share personal info without a valid reason tied to your use of our services.
👶 Children’s Privacy
Our site and services are not intended for children under 13. We don’t knowingly collect data from children. If we learn that we’ve collected info from a minor, we’ll promptly delete it. Parents or guardians — please contact us if you have concerns.
🌍 International Data Transfers
If you’re visiting from outside the U.S., please know your data may be transferred and processed in the U.S. or other countries. We take appropriate safeguards when transferring information internationally.
🔐 Your Rights & Choices
Depending on where you live, you may have rights such as:
-
Access – Ask what personal data we hold about you
-
Delete – Request we erase your info (unless legally required to keep it)
-
Correct – Ask to fix any inaccurate personal info
-
Withdraw Consent – Stop us from using your info in certain ways
-
Data Portability – Get a copy of your data in a portable format
-
Restrict Processing – Limit how we use your info in some circumstances
To exercise any of these rights or for privacy questions, email us at hello@mycozymagnets.com.
We’ll never treat you unfairly for making a request. To protect your data, we may verify your identity before processing any request.
📬 Contact Us
Have questions or need to talk privacy?
Reach out any time:
Email: hello@mycozymagnets.com
Terms of Service
Effective Date: July 01. 2025
Welcome to My Cozy Magnets! These Terms of Service (“Terms”) govern your use of our website located at mycozymagnets.com (the “Site”), and the services, products, and tools provided through it. By using this Site, you agree to be legally bound by these Terms.
Throughout these Terms, “we,” “us,” and “our” refer to My Cozy Magnets. The terms “you” and “your” refer to anyone who visits or uses our Site or purchases our products.
1. Use of Our Site and Services
By visiting our Site or purchasing from us, you’re engaging in our “Service” and agree to comply with all the terms, policies, and conditions laid out here. These Terms apply to all users, including visitors, customers, merchants, and content contributors.
If you do not agree with these Terms, please do not use the Site or our Services.
We may update these Terms from time to time. It’s your responsibility to check this page for changes. Your continued use of the Site after changes are posted means you accept those updates.
2. Online Store Requirements
By using our store, you confirm that:
-
You are at least the age of majority in your state or province of residence.
-
You won’t use our products for unlawful purposes or violate any laws (including copyright).
-
You will not transmit malware, viruses, or other harmful code.
Violation of these rules may result in immediate termination of your access to our Services.
3. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
Content (excluding credit card info) may be transmitted over networks and modified for technical requirements. Credit card data is always encrypted.
You agree not to duplicate, sell, or exploit any part of the Service without our written permission.
4. Accuracy of Information
We do our best to provide accurate, current content but don’t guarantee it. Information on the Site is for general use and should not be your only basis for decision-making.
Some content may be historical or outdated. We may change the contents of the Site at any time but aren’t obligated to update information.
5. Product Availability & Pricing
Prices and product offerings are subject to change without notice. We reserve the right to discontinue any product or limit quantities at our discretion.
We make every effort to accurately display product images and colors, but we can't guarantee they will appear the same on all screens.
Please refer to our Refund Policy for details on returns and exchanges.
6. Orders & Account Info
We reserve the right to cancel or limit orders at our discretion, including those placed using the same customer account, credit card, or billing/shipping address.
You agree to provide accurate and up-to-date account and payment information for all purchases. Please keep your email and billing details current so we can reach you.
7. Third-Party Tools & Features
We may offer access to third-party tools “as is” without any warranties or oversight. Use of these tools is at your own discretion and risk.
New features or services added to the Site will also be subject to these Terms.
8. External Links
Some content on our Site may link to third-party websites. We don’t control or guarantee the quality, accuracy, or practices of those external sites and aren’t responsible for any issues that arise from using them.
Review their policies before engaging in transactions with them.
9. User Comments & Submissions
If you send us creative ideas, suggestions, or other materials, you agree that we may use them without restriction or compensation. You also agree that your comments will not infringe any third-party rights or contain harmful or unlawful material.
We may remove content we deem offensive or inappropriate, but we are not obligated to do so.
10. Personal Information
All personal information submitted through our store is handled according to our Privacy Policy.
11. Errors & Omissions
We may occasionally publish content that includes typographical errors or outdated details. We reserve the right to correct such information or cancel orders if needed, without prior notice.
12. Prohibited Uses
You may not use our Site for:
-
Illegal purposes
-
Violating regulations or third-party rights
-
Discriminatory, abusive, or harmful behavior
-
Transmitting viruses or engaging in fraudulent activity
-
Interfering with the Site’s security or functionality
Violating these guidelines may result in termination of your access to our Services.
13. Warranties & Liability
Our Services and products are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free service.
To the fullest extent permitted by law, My Cozy Magnets is not liable for any damages arising from your use of the Site or products—including loss of profits, data, or other damages—whether direct or indirect.
14. Indemnification
You agree to indemnify and hold harmless My Cozy Magnets and its team from any claims or demands (including legal fees) that arise from your breach of these Terms or your violation of any law or third-party rights.
15. Severability
If any part of these Terms is found to be unenforceable, it will be modified or removed as needed, but the rest of the Terms will remain fully in effect.
16. Termination
These Terms remain in effect unless terminated by either party. We may suspend or terminate your access at any time if we believe you’ve violated these Terms. You’ll remain liable for any payments due up to the date of termination.
17. Entire Agreement
These Terms, along with our posted policies, constitute the full agreement between you and My Cozy Magnets. They replace any prior agreements or understandings, whether written or oral.
18. Governing Law
These Terms are governed by the laws of the United States. Any disputes will be resolved under U.S. legal jurisdiction.
19. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on this page. Continued use of the Site means you accept the updated Terms.
20. Contact Us
For questions about these Terms, please contact us at hello@mycozymagnets.com.